Contact us

Need to get in touch? Here's a list of important contacts to help you find the right person to reach out to

Our services are a lifeline for vulnerable children and their families and, with your support, we can give them a brighter future.

Christmas and New Year 2024/25 opening hours

23 December: open normal hours
24 December (Christmas Eve): open normal hours
25 December - 1 January: closed
2nd January: open normal hours

Our services

I have concerns about a child

We can't undertake investigations into specific cases of child abuse. If you have concerns about a child you should contact either social services or the police. For more information read our information for anyone worried about a child.

Any messages we receive that raise child protection issues will be forwarded to the police or social services.

More information on how to report child abuse can be found on the government website: https://www.gov.uk/report-child-abuse

General enquiries

For any other general enquiry please contact our Supporter Care team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Donations and fundraising

You can make a donation online, find our fundraising events or get inspiration for fundraising ideas.

If you would like to discuss making a donation or speak to someone about a donation you've already made, please contact our Supporter Services team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Volunteering

Our website explains what it's like to volunteer with us and how to search for opportunities.

You can also contact our Supporter Services team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Fostering

For more information about fostering, please visit our dedicated Fostering pages where you will find lots of helpful information and frequently asked questions.

You can also speak to one of our local services in England, Northern Ireland, Scotland and Wales.

Are you already a foster carer? Why not transfer to us?

Policy and campaigns

For policy and campaigns enquiries please contact our policy and campaigns team:

Email: [email protected]

Legacy

You can pay a loved ones legacy gift online.

If you would like more information about legacy giving, or to discuss an existing gift please contact our Legacy Team:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Job applications

For vacancies, please visit our careers site.

If you have recruitment enquiries, you can contact our Recruitment Service:

Phone: 01923 378608 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Please contact us on:

Phone: 0300 123 2112 (open 9am to 5pm, Monday to Friday)

Email: [email protected]

Or write to us at:

Action for Children
3 The Boulevard
Ascot Road
Watford
WD18 8AG

If you have a concern about our fundraising activities, you can find further information by reading our Fundraising Complaints Procedure.

If you would like to know more about making a complaint about our services to children, young people and families, you can read further about our Complaints Procedures - Services.