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We heard from children, young people and their families about their experience with health and wellbeing services

Herefordshire and Worcestershire ICB (Integrated Care Board) commissioned Action for Children to find out how children, young people, and their families engage in conversations about their wellbeing and health needs.

We knew there were systems in place that already did this, but we wanted to see how they could be made more collaborative, inter-related, and accessible.

We spoke to over 1,000 children, young people, and their families from Herefordshire and Worcestershire and you can find out what they told us by clicking on the links below.

Download
View the executive summary
Download
View the full report
Download
View the report's appendices

What we aimed to do

  • Find out how people share their views
    We wanted to hear about the ways that children and young people aged 0 – 18 (25 with SEND) and their families share their views with us about health and wellbeing services in Herefordshire and Worcestershire.
  • Understand their lived experiences
    We wanted to know what went well and what could have been even better about their involvement in health and wellbeing services.
  • Learn how people communicate with decision makers
    How would children, young people, and their families like to interact with decision makers and commissioners, and communicate what's important to them?
  • Explore what good participation looks like
    How would children, young people and their families like to interact with decision makers and commissioners, and communicate what's important to them?

How we aimed to do it

  • Work collaboratively with those already listening to children, young people, and their families. Through this, we could find out what mechanisms exist that engage them in conversations about their health and wellbeing, and provide opportunities to give feedback to decision makers.
  • Engage with children, young people, and their families using a range of mediums that ensured inclusivity.
  • Ask children, young people, and their families about their health needs and what it was they wanted to tell others about those needs.
  • Identify children, young people, and their families who did not currently have access to the services and provide the mechanism for hearing what they had to say.

How will we use the information gathered?

View Action for Children’s privacy policy

Interested in taking part?

We want to hear from children and young people, parents and professionals. Have your chance to share your views.

Find out how